Privacy Policy
CONTROLLER AND CONTACT DETAILS
Transmutex SA (“Transmutex”, “we”, “us”) is the controller for Personal Data submitted through the contact form on transmutex.com. You may contact us regarding this notice or your rights at info@transmutex.com.
SCOPE
This notice applies only to Personal Data that you submit via the contact form on our website; it does not cover other processing activities.
CATEGORIES OF PERSONAL DATA
We collect and process only your first name, last name, and email address when you submit the contact form.
PURPOSES AND LEGAL BASES
We process your Personal Data to receive, review, and respond to your inquiry; to maintain records of our correspondence; to ensure the quality and security of our communications; and to comply with legal obligations where applicable. The legal bases under the EU General Data Protection Regulation (GDPR) are Article 6(1)(b) (pre-contractual steps at your request), Article 6(1)(f) (our legitimate interests in responding to inquiries, ensuring service quality, and safeguarding our systems), and Article 6(1)(c) (legal obligations). Under the Swiss Federal Act on Data Protection (FADP), we process your data in line with the principles of lawfulness, good faith, proportionality, and purpose limitation.
SOURCE OF DATA
We obtain your Personal Data directly from you when you submit the contact form.
RECIPIENTS
Access to your Personal Data is limited to Transmutex personnel who need it to handle your inquiry (for example, communications, business development, or technical staff). We may engage trusted service providers (such as website hosting or email delivery) acting on our documented instructions and subject to confidentiality and security obligations. We may disclose Personal Data where required by law or necessary to establish, exercise, or defend legal claims. We do not sell your Personal Data.
INTERNATIONAL TRANSFERS
If Personal Data is transferred outside Switzerland or the European Economic Area, we implement appropriate safeguards, including the European Commission Standard Contractual Clauses (and Swiss-adapted clauses, where applicable) and, where necessary, supplementary measures to ensure an essentially equivalent level of protection.
RETENTION
We retain Personal Data from contact-form submissions only for as long as necessary to address your inquiry and for ordinary business record-keeping.
SECURITY
We implement appropriate technical and organizational measures designed to protect Personal Data submitted via the contact form against unauthorized access, alteration, disclosure, or destruction, taking into account the state of the art, implementation costs, and the nature, scope, context, and purposes of processing.
CHILDREN
The contact form is not directed to children, and we do not knowingly collect children’s Personal Data via the form.
AUTOMATED DECISION-MAKING
We do not use contact-form Personal Data for automated decision-making that produces legal or similarly significant effects concerning you.
CONTACT
Questions or requests regarding this notice or your Personal Data may be sent to info@transmutex.com.